I cancelled my plan today because there was not enough money in my account to cover it...

GetHuman-sharonmy's customer service issue with Lumosity from June 2018

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The issue in GetHuman-sharonmy's own words
I cancelled my plan today because there was not enough money in my account to cover it. This evening, I see the charge is pending, leaving my account in the red. My elderly mother, who I was caring for, just past away this month from dementia. I haven't found work yet. Please cancel the charge right away, or my bank will charge me an additional $**.**Sharon Myers ****-***-****
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Lumosity

Customer service issue
Reported by GetHuman-sharonmy
Jun 16th, 2018 - a yr ago
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GetHuman-sharonmy started working on this issue
Jun 16th, 2018 12:01am
GetHuman-sharonmy indicated the issue is not fixed yet.
Jun 16th, 2018 2:29am