Hello at Lufthansa*Your colleges from the Service Team have informed me by email that I...

GetHuman-svenodfo's Change Booking issue with Lufthansa from December 2019

Help with my Lufthansa issue
The issue in GetHuman-svenodfo's own words
Hello at Lufthansa*Your colleges from the Service Team have informed me by email that I have to contact the so-called Service Center in order to separate two tickets whcih I and my wife have bought together. This so that I can change mine - mine only - to go back earlier than planned. This because you sent my request to them :Feedback ID ********. Well I can not find any connection to this Service Center. Can you help with that. The Service team claimed in their email to have put in a link to the Service Center. Well that link I do not anywhere and now they do not seem to care anymore about the matter. Best regards*Sven Fog - MAFDRH booking ref.

GetHuman-svenodfo did not yet indicate what Lufthansa should do to make this right.

How GetHuman-svenodfo fixed the problem
Super well done. Took a little while until finding the right person to help.
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Lufthansa

Change Booking issue
Reported by GetHuman-svenodfo
Dec 29th, 2019 - 2 years ago
Fixed
GetHuman-svenodfo shared how to fix
Seen by 19 customers so far
Similar issue to 1522 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number

Timeline

GetHuman-svenodfo started working on this issue
Dec 29th, 2019 11:30am
GetHuman-svenodfo confirmed the issue is fixed. Hooray!
Jan 1st, 2020 3:38pm

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