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Live Nation Customer FAQ

Top Answers & How-to Guides

How do I Contact Live Nation Customer Service?

The question we are asked most often is about how to talk to Live Nation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any discounts available for Live Nation events?

Yes, Live Nation offers various discounts for its events. These discounts can vary depending on the specific event, location, and availability....
Ask any question you have about Live Nation customer service, get an answer now.

Recent Live Nation Customer Questions

What cities will have a Madonna pop up shop?

Hmmm... We're not sure about that. Information about Madonna pop-up shops, including locations and dates, would be specific to each tour and event. It's best to check the official Madonna or Live Nation websites and social media channels for the most recent and accurate updates.
Asked Mar 12, 2024 9:44 PM

charge for tickets after it said they were unavailable

Apologies for any confusion. If tickets were claimed to be unavailable, then no charges should be made. If you were charged, it could possibly be due to previously attempted purchases that were completed/held before the tickets became unavailable. If you have any concerns about unexpected charges, it's best to check your order history and transaction details. Always ensure transactions are clear before confirming ticket purchases.
Asked Feb 29, 2024 7:54 PM

Help me with my Live Nation customer service issue

Ticket Purchasing

Can I buy tickets through the Live Nation website or app?

Yes, you can buy tickets through the Live Nation website or app. Live Nation offers a convenient and secure platform for purchasing...

Payment Methods

What payment methods are accepted?

Live Nation accepts several payment methods to ensure convenient ticket purchases. Customers can make payments using major credit cards,...

Ticket Limits

Is there a limit on the number of tickets I can purchase?

Yes, there is a limit on the number of tickets an individual can purchase for an event through Live Nation. The specific ticket limit...

Ticket Transfers

Can I transfer my tickets to someone else?

Yes, you can transfer your tickets to someone else. Live Nation allows ticket transfers, giving you the flexibility to share the event...

Refund Policy

What is the refund policy for Live Nation events?

The refund policy for Live Nation events is as follows: If an event is canceled, you will be automatically refunded the full ticket...

Age Restrictions

Are there age restrictions for attending Live Nation events?

Yes, age restrictions may vary for Live Nation events. While some shows may have no age restrictions and all ages are welcome, certain...

Camera and Recording

Can I bring a camera or recording device to a Live Nation concert?

Yes, you are allowed to bring a camera or recording device to a Live Nation concert for personal use. However, please note that professional...

Prohibited Items

Are there any prohibited items I cannot bring to a Live Nation event?

Yes, there are certain prohibited items that you cannot bring to a Live Nation event. To ensure the safety and enjoyment of all attendees,...

Discounts

Are there any discounts available for Live Nation events?

Yes, Live Nation offers various discounts for its events. These discounts can vary depending on the specific event, location, and availability....
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