Have a LitterMaid self-cleaning litter box which has had an intermittent on*off*clean s...

GetHuman-normdube's customer service issue with Litter Maid from December 2019

Help with my Litter Maid issue
The issue in GetHuman-normdube's own words
Have a LitterMaid self-cleaning litter box which has had an intermittent on*off*clean switch operation. I would have to turn off*on several time for the switch to set for normal operation. Currently, the only position that operates is the clean-mode. When I move the switch to normal ON mode, there is no response. The rake assembly stays at the recepticle end of the box and will not travel to it's normal park position.

GetHuman-normdube did not yet indicate what Litter Maid should do to make this right.

How GetHuman-normdube fixed the problem

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Litter Maid

Customer service issue
Reported by GetHuman-normdube
Dec 4th, 2019 - a year ago
Fixed
Seen by 6 customers so far
Similar issue to 42 others
0 customers following this
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Timeline

GetHuman-normdube started working on this issue
Dec 4th, 2019 8:07pm
GetHuman-normdube confirmed the issue is fixed. Hooray!
Dec 5th, 2019 8:34pm
GetHuman-normdube confirmed the issue is fixed. Hooray!
Dec 7th, 2019 12:40am