locked out of my account

GetHuman697732's customer service issue with Line2 (formerly Toktumi) from May 2018

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The problem: locked out of my account
GetHuman697732 did not yet indicate what Line2 (formerly Toktumi) should do to make this right.
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Line2 (formerly Toktumi)

Customer service issue
Reported by GetHuman697732
May 18th, 2018 - 7 mons ago
I have an issue with Line2 (formerly Toktumi) too
Fixed
Seen by 6 customers so far
Similar issue to 674 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman697732 started working on this issue
May 18th 8:01pm
GetHuman697732 confirmed the issue is fixed. Hooray!
May 21st 9:02pm