I put the Smart Tab M** Plus (*nd Gen) with the Google Assistant for $***.** (before mi...

GetHuman-nospec's Complaint issue with Lenovo from October 2020

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The issue in GetHuman-nospec's own words
I put the Smart Tab M** Plus (*nd Gen) with the Google Assistant for $***.** (before military discount)* in my cart and purchase it but i noticed it was switched to the m** plus tab for $***.**(before discount) when i went back to the original tablet it said it was out of stock (even though it wasnt when i put it in my cart ) i understand that things go quickly but to switch it without my knowleged or permission is wrong i tried for days to cancel it but got the run around ( csr says sales need to do it sales says csr is to do it both phone and live chat ) then they shipped it i was told then it would ntt to be returned and i needed a RMA but now i cant get one from the site and chat and customerservice on the phone has taken hrs and stillno help if this isnt taken care of i will have to dispute it with my CC company this is no way to treat customers

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Lenovo

Complaint issue
Reported by GetHuman-nospec
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 1327 others
0 customers following this

Timeline

GetHuman-nospec started working on this issue
Oct 2nd, 2020 7:08pm