Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mstav may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-mstav's own words
I bought a recliner and sofa from lazy boy on **********. At that time I was told the recliner was in stock and the sofa would be in on the **th. I called to see when they would be delivered and they told me the recliner would not be in u til the end of the month. I was misinformed about this and about the fact the * yr protection plan thatcame with the warranty would cost me over $***. I was not given the option to not buy it. I am disappointed in the way this was handled. I had * recliners and a sofa in the past and had no problems when I purchased it. Now I am very apprehensive about what I did purchase. Not to mention the fact I will not have any living room furniture except for a sofa.
GetHuman-mstav did not yet indicate what La-Z-Boy should do to make this right.
I have an issue with La-Z-Boy too
How GetHuman-mstav fixed the problem
We are waiting for GetHuman-mstav to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.