I bought a recliner and sofa from lazy boy on **********. At that time I was told the r...

GetHuman-mstav's customer service issue with La-Z-Boy from December 2018

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The issue in GetHuman-mstav's own words
I bought a recliner and sofa from lazy boy on **********. At that time I was told the recliner was in stock and the sofa would be in on the **th. I called to see when they would be delivered and they told me the recliner would not be in u til the end of the month. I was misinformed about this and about the fact the * yr protection plan thatcame with the warranty would cost me over $***. I was not given the option to not buy it. I am disappointed in the way this was handled. I had * recliners and a sofa in the past and had no problems when I purchased it. Now I am very apprehensive about what I did purchase. Not to mention the fact I will not have any living room furniture except for a sofa.
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La-Z-Boy

Customer service issue
Reported by GetHuman-mstav
Dec 3rd, 2018 - 2 mons ago
I have an issue with La-Z-Boy too
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Seen by 3 customers so far
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GetHuman-mstav started working on this issue
Dec 3rd, 2018 7:41pm