To the Lot Polish Airlines Costumer ServiceASAP: Booking reference:*LB**QJ - Electronic...

GetHuman-alexfold's customer service issue with LOT Polish Air from March 2020

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The issue in GetHuman-alexfold's own words
To the Lot Polish Airlines Costumer ServiceASAP: Booking reference:*LB**QJ - Electronic Ticket number**** ************Dear Sirs, due to the Covid epidemy, my participation on a serious Science Congress in Cambdrige, England, has cancelled, and the British Association of Slavic and East European Studies already cancelled and refund my (earlier paid) hotel price, too.*Therefore, my LOT flight ticket Budapest-London March **- April ** has to be REBOOKED for another date: please remove it for such a trip at the last week of August, ****:*August ** Wednesday morning from Budapest (Hungary) to London City, and return August ** Monday evening from London City to Budapest (Hungary.) With these conditions, for this price I have already paid you, and for the seat I choosed for my money, and for the same flright early morning Wednesday and late evening Sunday.My Frequent Flyer card number is: Miles & Mores******************You have already rebooked this flight on the same date for another flight through Heathrow airport, London, but I do NOT travel now at this time, anyway. I do travel at the end of August, after the Covird epidemy ended, my business has to be done. You and me can save our money, IF you rebook may ticket for August **-**, by the original route to London City, departure early morning, return late evening. But now in March I do NOT fly anyway.Please rebook my flight immediately for the end of August! For this money which I have paid you. Best regards your frequent flyer: Sandor Foeldvari, MR, passport Number BS******* Please find my original ticket in the attachment of the e.mail I have just sentz you, too!*Please answer ASAP: as soon as possible!!!

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LOT Polish Air

Customer service issue
Reported by GetHuman-alexfold
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 324 others
0 customers following this

Timeline

GetHuman-alexfold started working on this issue
Mar 19th 3:44pm
GetHuman-alexfold indicated the issue is not fixed yet.
Mar 20th 4:24pm
GetHuman-alexfold indicated the issue is not fixed yet.
Mar 20th 4:25pm