According to play pandemic I haven't been coming to the gym and I came back today I los...

GetHuman6140797's customer service issue with LA Fitness from June 2021

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The issue in GetHuman6140797's own words
According to play pandemic I haven't been coming to the gym and I came back today I lost barcode the lady was want to check me in with my phone number but there is a guy that came up and say no no no he needs an ID but he came like really mad that sounded really racist to me I'm Hispanic and he was a white guy but for reals you sounded really racist I can't believe that people do this kind of thing I understand if I need an ID to come in back to the gym but that's not the way he was going to talk he should change his attitude the way he talks to people please help me understand this I can't take this kind of things like this I need you to understand to me about the situation really that guy came up really mad telling the lady to not check me with the phone number and asking for my ID I told him a I don't have my ID and he's like you don't have an ID this is not your gym simple get an ID and come come back that it's not the way he should talk I'm sorry but please I can't understand that kind of people

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LA Fitness

Customer service issue
Reported by GetHuman6140797
Jun 2nd, 2021 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1153 others
0 customers following this


GetHuman6140797 started working on this issue
Jun 2nd, 2021 8:33pm

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