* HOUR TIME LIMIT -- NOT ENOUGH TIME

GetHuman5447297's customer service issue with LA Fitness from November 2020

Help with my LA Fitness issue
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Account Number, Name of Account Holder, Date of Birth, Home Address, Phone Number on Account, and Email on Account
The issue in GetHuman5447297's own words
Hi there,**I attend the club at Bathurst and Rutherford in Vaughan, ON, Canada.*The club closed down in March due to covid and then re opened and all protocols*were being met everything was good and then it closed down again in October *****for ** days. When it reopened again on November *th, things changed. There is a one hour limit and you have to make an appointment. This is not working for me and many more people feel the same way as I do. I have been working out for years and never had I had my workout timed for only * hour. I used to enjoy working out as it relieves my stress etc. Now I am agitated when I do my workout as I only have one hour to do everything. This hour is not enough time. I asked the front desk if I could book another hour in a different time slot and was told I could not. I am really upset about this and I feel there should not be a * hour time limit. I pay for my membership and if I choose to go to the gym for two hours I should be allowed to. Nowhere on the covid ** response framework does it say how much time is allowed. Here is the link: https:**files.ontario.ca*moh-covid-**-response-framework-keeping-ontario-safe-and-open-en-****-**-**.pdf**Something needs to be done.*Please contact me on my cell *** *** ****.**Letizia Buglione (Billing under ***-***-****)
The hour limit is causing stress.
I would like more time to work out and if I need to book * one hour sessions it should be allowed.
Go back to how you were doing things.
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LA Fitness

Customer service issue
Reported by GetHuman5447297
Nov 9th, 2020 - 8 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1598 others
0 customers following this

Timeline

GetHuman5447297 started working on this issue
Nov 9th, 2020 7:02pm
GetHuman5447297 shared this issue with friends on Facebook
Nov 9th, 2020 7:06pm

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