I sent an email within the appropriate timeframe to cancel my personal training. Being...

GetHuman5436148's Billing Issue with LA Fitness from November 2020

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The issue in GetHuman5436148's own words
I sent an email within the appropriate timeframe to cancel my personal training. Being straightforward I honestly do not have the time I'm in nursing school and I am barely working so I am just not able to afford it because work is not even my priority school is. Now no one acts like they have not seen my cancellation and will not refund me my money. I sent it by email two days after signing the contract which states you can cancel for any reason before midnight within three days. I sent it by email because I knew that you guys would get it quicker to cancel it and that has not happened and has made me highly upset. I even sent someone name Hannah at the *****@***.com an attachment photo of it with the date and time and she states she cannot see it which I know that's false because I can see the attachment when I look at the email. She only responded due to me stating I am going to contact the BBB and possibly the State Attorney General if not refunded.

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LA Fitness

Billing Issue
Reported by GetHuman5436148
Nov 5th, 2020 - 9 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 1583 others
0 customers following this

Timeline

GetHuman5436148 started working on this issue
Nov 5th, 2020 5:47pm
GetHuman5436148 indicated the issue is not fixed yet.
Nov 6th, 2020 9:44am