Called on ******** to the North Hollywood Location on ***** Victory Blvd NOHO CA...

GetHuman2424774's customer service issue with LA Fitness from March 2019

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The issue in GetHuman2424774's own words
Called on ******** to the North Hollywood Location on ***** Victory Blvd NOHO CA.***** (***-***-****) asked to speak to a General Manager and MAX B. (I was told they Don't give out last names) MAX B. answered very rudely and I was simply asking quick and painless questions about me reserving online thru the lafitness app. A ** day pass for my friend since she's new to the city but this so called manager MAX B. was very rude had no customer service skills whatsoever and told me over the phone after answering * question that he had to hang up because he was busy and had other things to take care off !!! How do you speak to a paying loyal customer in such a ride and arrogant way and how did MAX B. BECOME A GENERAL MANAGER HERE AT THE NORTH HOLLYWOOD LOCATION!!! Can someone in a higher position get back to me I'm so UPSET AT HOW POORLY AND UNFAIRLY I WAS TREATED!!! I've been with lafitness for over * years and I can't believe this is how managers speak to customer's.Please contact me, my number is ***-***-****

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LA Fitness

Customer service issue
Reported by GetHuman2424774
Mar 9th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1740 others
0 customers following this


GetHuman2424774 started working on this issue
Mar 9th, 2019 5:30pm

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