I have been a member since you opened your gym in Walpole Mass. Then I joined Pawtucket...

GetHuman2229448's customer service issue with LA Fitness from February 2019

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The issue in GetHuman2229448's own words
I have been a member since you opened your gym in Walpole Mass. Then I joined Pawtucket RI when it first open. Now I attend Cranston and Pawtucket. I am fed up with conditions. Today no hot water for shower. No soap for shower. No ledge for ones own soap either. Paper towels empty throughout facility. The same spill in the mens locker still remains since last week. This is Cranston Im speaking of BTW and not the first time I have seen conditions like this (more than several). Also, at one point the first floor water bubblier was down for over a month. Over the years classes have been reduced tremendously and are now almost non existent. I understand your best customers are the ones who do not show up as there credit cards continue to get charged each month even if they do not show up. Your product of ** plus years ago is clearly watered down and it shows. Give me reasons as why I should remain a member.
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LA Fitness

Customer service issue
Reported by GetHuman2229448
Feb 17th, 2019 - 8 mons ago
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GetHuman2229448 started working on this issue
Feb 17th 10:56pm