I was in the store to use my reward for a breakfast sandwich she rang it up I put my nu...

GetHuman3107747's customer service issue with Kum & Go from January 2020

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The issue in GetHuman3107747's own words
I was in the store to use my reward for a breakfast sandwich she rang it up I put my number in for my reward and then she cancelled the transaction well when she rang it up again it didn't give me my reward and I checked online and it was redeemed the first transaction she made and then cancelled it but then didn't give me my sandwich I had to pay for it and that isn't rite at all for her to make a mistake and void the transaction after I put my number in and tell me oh well to call u guys u have the voided receipt the trans action number******** ******** at**:**:** I don't have a copy machine to show u store**** term*ID*D******** my email is *****@***.com my phone number is ********** thank you

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Kum & Go

Customer service issue
Reported by GetHuman3107747
Jan 14th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 10 others
0 customers following this

Timeline

GetHuman3107747 started working on this issue
Jan 14th 4:52pm

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