I was in the store to use my reward for a breakfast sandwich she rang it up I put my nu...

GetHuman3107747's customer service issue with Kum & Go from January 2020

Help with my Kum & Go issue
First: share to improve GetHuman3107747's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3107747 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman3107747's own words
I was in the store to use my reward for a breakfast sandwich she rang it up I put my number in for my reward and then she cancelled the transaction well when she rang it up again it didn't give me my reward and I checked online and it was redeemed the first transaction she made and then cancelled it but then didn't give me my sandwich I had to pay for it and that isn't rite at all for her to make a mistake and void the transaction after I put my number in and tell me oh well to call u guys u have the voided receipt the trans action number******** ******** at**:**:** I don't have a copy machine to show u store**** term*ID*D******** my email is *****@***.com my phone number is ********** thank you

GetHuman3107747 did not yet indicate what Kum & Go should do to make this right.

How GetHuman3107747 fixed the problem

We are waiting for GetHuman3107747 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kum & Go's attention and get better help faster. Tap below to get started.
Having Kum & Go issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kum & Go

Customer service issue
Reported by GetHuman3107747
Jan 14th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 10 others
0 customers following this


GetHuman3107747 started working on this issue
Jan 14th 4:52pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies