This is the second time that the lid has broken on my Kraft Olive oil Mayo bottle, ** F...
GetHuman844832's customer service issue with Kraft Foods from July 2018
Help with my Kraft Foods issue
First: share to improve GetHuman844832's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman844832 to get a Kraft Foods rep on the line!
Always use the GetHuman Phone tocall Kraft Foods. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman844832 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman844832's own words
This is the second time that the lid has broken on my Kraft Olive oil Mayo bottle, ** Fl oz. It does not balance well in the refrigerator and each time it has broken is because it fell over on the refrigerator shelve and fell out of the refrigerator onto the floor. The lid is not made out of a quality material, it has a good design, but the plastic is so cheap that it breaks and then I do not have a lid for the rest of my mayo. When it breaks it leaves a sharp edge on what is left of the lid and makes it difficult to use. A quality mayonnaise becomes ruined due to this. I have a container full of Mayo and no way to keep it fresh without a lid. You can do better than this, redesign this lid so it is a usable container.*Thank you
GetHuman844832 did not yet indicate what Kraft Foods should do to make this right.
I have an issue with Kraft Foods too
How GetHuman844832 fixed the problem
We are waiting for GetHuman844832 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.