I closed my account with Koodo mobile in September **** yet I still continue to receive...

GetHuman-missabys's Dispute a Charge issue with Koodo Mobile from October 2020

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Help with my Koodo Mobile issue
GetHuman-missabys's next move: call Koodo Mobile.
The best way to get your problem resolved is to tap the button below to start calling Koodo Mobile. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-missabys may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-missabys's own words
I closed my account with Koodo mobile in September **** yet I still continue to receive bills via email under a account number I do not recognize how do I contact a Koodo rep to remedy this or report a fraudulent account?

GetHuman-missabys did not yet indicate what Koodo Mobile should do to make this right.

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How Do I Dispute a Charge on My Koodo Mobile Bill?How Do I Change My Plan with Koodo Mobile?How Do I Get Device Support from Koodo Mobile?
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Koodo Mobile

Dispute a Charge issue
Reported by GetHuman-missabys
Oct 9th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 1414 others
0 customers following this

Timeline

GetHuman-missabys started working on this issue
Oct 9th, 2020 2:43am
GetHuman-missabys shared this issue with friends on Facebook
Oct 9th, 2020 2:44am

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