I cancelled my koodo plan in June **** but I overpaid my bill after that..*I called nex...

GetHuman4075116's Dispute a Charge issue with Koodo Mobile from December 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4075116's own words
I cancelled my koodo plan in June **** but I overpaid my bill after that..*I called next month after receiving email from koodo for my bill and then I called customer service and talked regarding the bill and one of customer service representative said you will get back your bill because you overpaid and it will take * to * weeks...after * weeks I called again and they said you will get after * weeks..*It has been more than ** weeks now and I did not receive my money back..*Kindly give a call on *** *** **** or Reply back by an email.*Priyanka Pandya

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How Do I Dispute a Charge on My Koodo Mobile Bill?How Do I Change My Plan with Koodo Mobile?How Do I Get Device Support from Koodo Mobile?
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Koodo Mobile

Dispute a Charge issue
Reported by GetHuman4075116
Dec 10th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 1308 others
0 customers following this

Timeline

GetHuman4075116 started working on this issue
Dec 10th, 2019 10:14pm
GetHuman4075116 indicated the issue is not fixed yet.
Dec 11th, 2019 3:40am
GetHuman4075116 indicated the issue is not fixed yet.
Dec 11th, 2019 4:00pm
GetHuman4075116 indicated the issue is not fixed yet.
Dec 13th, 2019 10:46pm
GetHuman4075116 indicated the issue is not fixed yet.
Dec 17th, 2019 7:26pm