We have loved our Kohler shower since it was installed (along with an all Kohler bathro...

GetHuman1647891's customer service issue with Kohler from November 2018

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The issue in GetHuman1647891's own words
We have loved our Kohler shower since it was installed (along with an all Kohler bathroom) by Kitchen and Floor Master in Burke, VA. It has a fiberglas pan and hidden drain.* However, about a year ago, the two suction-cup gizmos that used to keep the shower drain cover in place stopped working and we removed them. Since then, we have to be careful how we step on the cover, so it doesn't pop out and cause us to slip. * Paul (of Kitchen and Floor Master) told us that we should contact you for a replacement. Please tell us if you need more information in order to be able to advise us and*or send a replacement. We do hope the design of the cover-holder has improved since then, as it never worked well.* Thank you.*Vicki Mechner *(Mrs. Wayne Titerence)
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Customer service issue
Reported by GetHuman1647891
Nov 28th, 2018 - 9 mons ago
I have an issue with Kohler too
Not resolved
Seen by 6 customers so far
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GetHuman1647891 started working on this issue
Nov 28th, 2018 7:58pm