I own a home built in ****. Kohler bathroom sinks were installed* however the two sinks...

GetHuman641921's complaint issue with Kohler from April 2018

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The issue in GetHuman641921's own words
I own a home built in ****. Kohler bathroom sinks were installed* however the two sinks (Reve, K-****, white) installed in my master bathroom are both covered with crazing marks. The crazing literally covers all areas of the sink. **I attempted a resolution by phone with customer service but was told it was my plumber’s fault. This is a ridiculous explanation since no other bathroom sinks in my house are affected. I believe the Reve vessel sinks manufactured in the **** time frame were defective.**Although the sinks are out of warranty, I am disappointed Kohler is not standing behind their product. I would like replacements or at the very least discounted cost to me to replace these two sinks. I have never, ever had this happen with any sink in my various homes over the years.
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Kohler

complaint issue
Reported by GetHuman641921
Apr 30th, 2018 - a yr ago
I have an issue with Kohler too
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Seen by 5 customers so far
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Timeline
GetHuman641921 started working on this issue
Apr 30th, 2018 3:12pm