I have a ProMedia Ultra *.* system that wont come on or power up. I removed the board...

GetHuman1690332's customer service issue with Klipsch from December 2018

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The issue in GetHuman1690332's own words
I have a ProMedia Ultra *.* system that wont come on or power up. I removed the board *** to check the fuse and it is blown. Next to the fuse is a mustard colored small diode *MDV **, the first item on the board from the power cord plug. It has a split half way around and little bit of a seperation. Rest of the unit looks new. I would like to have this repaired. Can i ship just the board assimbly Without the woofer box that it is mounted in the back of to you for repair? Thank you, David Collins
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Klipsch

Customer service issue
Reported by GetHuman1690332
Dec 4th, 2018 - a mon ago
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Seen by 5 customers so far
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GetHuman1690332 started working on this issue
Dec 4th, 2018 8:47pm