Hello,*I have been waiting for over * months for my refund. My flights were canceled du...

GetHuman-aniasar's Refund a Charge issue with Kiwi.com from August 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-aniasar's own words
Hello,*I have been waiting for over * months for my refund. My flights were canceled due to Corona virus (back in April) and since then I have been waiting. I spoke to the airlines, and guess what, my money were refunded by Two airlines (Norwegian Air on June **nd of amount $*** and Sprit airlines, which I am waiting on that amount as well). Sadly Kiwi still didn't refund me a penny. Even if I don't get money for my third connecting fight I will be still very happy to get what I got from Spirit and Norwegian Air. I only wonder why it's taking KIWI such a long time to give me my money since they already got them from all those airlines. My booking number was *********. It was for * people, flights from Tampa to Boston, Boston, London, London to Poznan Poland. I don't want to keep calling or writing to KIWI every week, it's a waist of time, we all have jobs to do, but I would appreciate my refund to show up soon. If the airlines refunded it, then I don't know why KIWI is still holding on to it. I paid over $**** for my tickets and I deserve to get it back, especially when one airline didn't have any issues with issuing me a full refund for * passengers including the suitcases. I need to resolve this issue ASAP since this is already taking away too long. I don't want to use any legal representatives to work on this case, but if I have to I will. Sure hope that you can find my missing refund. *Sincerely,*Ania Kowalska

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Kiwi.com

Refund a Charge issue
Reported by GetHuman-aniasar
Aug 10th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5080 others
0 customers following this

Timeline

GetHuman-aniasar started working on this issue
Aug 10th, 2020 7:01pm
GetHuman-aniasar indicated the issue is not fixed yet.
Aug 10th, 2020 11:22pm
GetHuman-aniasar indicated the issue is not fixed yet.
Aug 11th, 2020 12:14am