Please refund into my credit card the amount £***.** inmediately.**I am waiting for a r...

GetHuman4866510's Refund a Charge issue with Kiwi.com from May 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman4866510's own words
Please refund into my credit card the amount £***.** inmediately.**I am waiting for a refund for almost * weeks now of a ticket I paid of £***.***and the order never went through but Kiwi still charged me on my credit card. *Please read below the message from kiwi.com on tuesday ********** just minutes after I booked my ticket.*Please refund into my credit card the amount £***.** inmediately. **This below is the e-mail I received on the same day I was trying to book, **********. **BOOKING NUMBER***** *** *****BOOKING STATUS**Refunded***Maria Dolores Rueda Ruiz*Failed — Technical Issue*Unfortunately, we encountered a technical issue that prevented us from finishing your order. Therefore we will provide you with a refund of GBP ***.**.**BUT I HAVE NOT RECEIVED ANY REFUND YET. AND MY BANK ACCOUNT SHOWS THAT THIS WAS TAKEN FROM MY HALIFAX CREDIT CARD ON THE ************I expect a REFUND iINMEDIATELY and an explanation. Why should I wait for up to * months for a REFUND? Did you wait for up to * months to take my money from my account? No, isn’t? And it is anyway a technical default that comes from your side but my credit card is charging me comission for every day I owe them this money you owe me. *M.D. Rueda Ruiz

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Kiwi.com

Refund a Charge issue
Reported by GetHuman4866510
May 25th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 5323 others
0 customers following this

Timeline

GetHuman4866510 started working on this issue
May 25th, 2020 7:50am
GetHuman4866510 indicated the issue is not fixed yet.
May 25th, 2020 1:43pm
GetHuman4866510 indicated the issue is not fixed yet.
May 25th, 2020 1:46pm

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