I’ve been charged theee times for trying to change flight and luckily for your company...

GetHuman-qwinches's customer service issue with Kiwi.com from October 2018

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The issue in GetHuman-qwinches's own words
I’ve been charged theee times for trying to change flight and luckily for your company you never had to talk to anyone. This is abused I’ve been trying for two days to figure this out. My my business and plenty of people that work for me we’re looking to check out to ways to book but this will not be one. I’ve spent two days trying to get one to phone. I have my receipts I have everything and I am determined to get my money back and maybe then it will chance my complete disgust with this company. As I can see above seems like you have many more upset customers. I would love a phone call to get this settled and maybe I’ll consider using this again sknetad of having all *** people that market for me to go on their social media’s and post the absolute worst review possible. This is out of control

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Kiwi.com

Customer service issue
Reported by GetHuman-qwinches
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 3890 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-qwinches started working on this issue
Oct 15th, 2018 11:57pm