Hi. I have asked for the return of my * plane tickets since they have modified the depa...

GetHuman-deviajeo's customer service issue with Kiwi.com from September 2018

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The issue in GetHuman-deviajeo's own words
Hi. I have asked for the return of my * plane tickets since they have modified the departure time and it is not compatible with my visa. I have requested the full refund of the money. The company tells me that I have to get in touch with you to make the payment. Thank you**Dear Value passenger*Booking No: ******** * According to your requirement to refund your booking no. ******** of * passengers *We will refund to Agency OTASKYPICK. KIWI.COM S.R.O. Normally it will take approximately ** working days for processing.You must contact a refund request with Agency OTASKYPICK. KIWI.COM S.R.O* *We apologize for the inconvenience caused to you and hope that you will give Nok Air the chance to serve you on your next flight.* *Sincerely, *Siriporn Yothapracone
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Kiwi.com

Customer service issue
Reported by GetHuman-deviajeo
Sep 22nd, 2018 - 6 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 10 customers so far
Similar issue to 3171 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-deviajeo started working on this issue
Sep 22nd, 2018 8:12am
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 23rd, 2018 10:05am
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 23rd, 2018 10:06am
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 24th, 2018 6:16am
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 24th, 2018 6:18am
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 26th, 2018 8:10pm
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 26th, 2018 8:10pm
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 26th, 2018 8:12pm
GetHuman-deviajeo indicated the issue is not fixed yet.
Sep 26th, 2018 8:23pm