Hi. I have asked for the return of my * plane tickets since they have modified the depa...
GetHuman-deviajeo's customer service issue with Kiwi.com from September 2018
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Hi. I have asked for the return of my * plane tickets since they have modified the departure time and it is not compatible with my visa. I have requested the full refund of the money. The company tells me that I have to get in touch with you to make the payment. Thank you**Dear Value passenger*Booking No: ******** * According to your requirement to refund your booking no. ******** of * passengers *We will refund to Agency OTASKYPICK. KIWI.COM S.R.O. Normally it will take approximately ** working days for processing.You must contact a refund request with Agency OTASKYPICK. KIWI.COM S.R.O* *We apologize for the inconvenience caused to you and hope that you will give Nok Air the chance to serve you on your next flight.* *Sincerely, *Siriporn Yothapracone
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