My husdand tighting some screws that being it was only used * times I'm afraid it will tear up again after the warranty is off. I would like to have it replaced with a new one so I won't have to worry about it anymore

GetHuman-bpeap's customer service issue with KitchenAid from June 2018

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The issue in GetHuman-bpeap's own words
My kitchenaid mixer has been used three times. I used it once and my daughter used it two times. The high-level will no longer work and I paid too much money for it to break no longer than what I have used it. I bought it over a year ago but it was stored due to remodeling my home that is the reason I just now have started using it. I bought it from either eBay or Amazon online and would appreciate help on this matter. Thanks!
Being that I only used it * times and it stopped working on high I would like to get it replaced. I do not trust it now and I don't want it to tear up after the warranty is off
I have an issue with KitchenAid too
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KitchenAid

KitchenAid stand up mixer
Customer service issue
Reported by GetHuman-bpeap
Jun 7th, 2018 - a yr ago
I have an issue with KitchenAid too
Fixed
Seen by 14 customers so far
Similar issue to 698 others
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Timeline
GetHuman-bpeap started working on this issue
Jun 7th, 2018 2:23am
GetHuman-bpeap indicated the issue is not fixed yet.
Jun 8th, 2018 6:00pm
GetHuman-bpeap indicated the issue is not fixed yet.
Jun 8th, 2018 6:05pm
GetHuman-bpeap indicated the issue is not fixed yet.
Jun 8th, 2018 6:06pm
GetHuman-bpeap indicated the issue is not fixed yet.
Jun 10th, 2018 9:51pm
GetHuman-bpeap indicated the issue is not fixed yet.
Jun 10th, 2018 9:51pm