TRANSPARENCY ISSUES WITH KIA Dealers- KHUSHI CARS (Chopda Autowheels Pvt. Ltd),Nashik,M...

GetHuman-prempati's customer service issue with Kia Motor Co from October 2019

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TRANSPARENCY ISSUES WITH KIA Dealers- KHUSHI CARS (Chopda Autowheels Pvt. Ltd),Nashik,Maharashtra**Dear Sir*Madam ,* First of all congratulations KIA for being a hit in the Indian market for unprecedented record breaking deliveries of the new SELTOS. But there's an issue with LACK OF TRANSPARENCY by KIA dealers with customers regarding the time of arrival of the new car. I booked my Seltos HTX* (BLACK color) * days just after the launch i.e ******** from KHUSHI MOTORS , KIA , NASHIK , but still haven't received a clear understanding of when my car will be delivered to me, every time I visit the showroom , I am crestfallen by the horrendous response of showroom Staff on being asked for the delivery date of the car. All I receive is "You'll have your car soon sir, We too have no idea ". It's been * months and I still don't have the confirmation. Such unprofessional-ism is beyond tolerance and may harm the brand, worst case , leading to cancellation of bookings. I hope your authorized team will look into the matter and resolve the issue ASAP.**regards,*Your Unhappy Customer

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Kia Motor Co

Customer service issue
Reported by GetHuman-prempati
Oct 21st, 2019 - 3 years ago
Seen by 32 customers so far
Similar issue to 257 others
0 customers following this
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GetHuman-prempati started working on this issue
Oct 21st, 2019 4:09pm
GetHuman-prempati confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 12:51pm

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