Hi I bought a Kenmore canister vacuum at my local Sears store in March of last year. I...
GetHuman2217170's customer service issue with Kenmore from February 2019
Help with my Kenmore issue
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The issue in GetHuman2217170's own words
Hi I bought a Kenmore canister vacuum at my local Sears store in March of last year. I have bought a few kenmore vacuums throughout the years and have never had a problem until today. While I was vacuuming today it shot out sparks and a flame from the cord reel. Not only did it burn my foot but it could have caught my house on fire! I hope you are able to make this situation right, I believe that a vacuum should last longer then a year and should never catch on fire. I hope to hear from you soon. Ashley
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