Our * year old Kenmore Bottom Mount Refrigerator Model ***.********.**** just stopped w...

GetHuman-rondage's customer service issue with Kenmore from July 2018

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Our * year old Kenmore Bottom Mount Refrigerator Model ***.********.**** just stopped working. The touch pad that adjusts the temperature is not working. When we called for repair service, we were told someone could not come until Aug. **! That's ** days from now! I want to know what you think I should do for ** days with no refrigerator and all the food in there as well as freezer? Do you have that many issues with your products that you don't have enough repair people? I am so angry that we cannot get someone in a reasonable amount of time. Horrible customer service! The fridge is only * years old. We have always bought Kenmore products, but if I have to buy another fridge, you can bet it will not be another Kenmore! We need someone to come before Aug ** to attend to this problem!
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Kenmore

Customer service issue
Reported by GetHuman-rondage
Jul 28th, 2018 - 10 mons ago
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GetHuman-rondage started working on this issue
Jul 28th, 2018 1:54pm
GetHuman-rondage indicated the issue is not fixed yet.
Jul 28th, 2018 9:06pm
GetHuman-rondage indicated the issue is not fixed yet.
Jul 29th, 2018 3:20pm