Flight time preponed without my consent resulting in ** hour transit time at Boston

GetHuman2974164's customer service issue with Kayak from May 2019

Help with my Kayak issue
First: share to improve GetHuman2974164's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2974164 may need:
Username, Password, and Email address on the account
The issue in GetHuman2974164's own words
I booked an air ticket on *th May through KAYAK.com selecting an option providing me with the optimum combination of price and travel time. Your site directed me to eDreams, which then issued me the confirmed ticket as per the itinerary selected from the site. Now, I find that on my return travel from MSP to Boston, flight time has been preponed and as a result, the transit time at Boston has increased from *h**m to ** hours. I am a ** year old man. The waiting * transit time of ** hours is too long for me to withstand when I have to subsequently travel to Dubai and then to Delhi. This change in flight has been done without my approval. I request you to kindly revert to my original itinerary. eDreams booking reference No is ********** and that of the airline, which is Emirates is VUYU*O.*Gurnam Singh

GetHuman2974164 did not yet indicate what Kayak should do to make this right.

How GetHuman2974164 fixed the problem

We are waiting for GetHuman2974164 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Kayak customer problems.
How Do I Choose the Right Travel Booking Website?How Do I Change My Flight That I Booked on Kayak?
Do you have a customer issue as well?
We can help you get Kayak's attention and get better help faster. Tap below to get started.
Having Kayak issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2974164
May 24th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1117 others
0 customers following this


GetHuman2974164 started working on this issue
May 24th, 2019 5:48am
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 12:33am
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 6:28pm
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 6:41pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies