Flight time preponed without my consent resulting in ** hour transit time at Boston

GetHuman2974164's customer service issue with Kayak from May 2019

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The issue in GetHuman2974164's own words
I booked an air ticket on *th May through KAYAK.com selecting an option providing me with the optimum combination of price and travel time. Your site directed me to eDreams, which then issued me the confirmed ticket as per the itinerary selected from the site. Now, I find that on my return travel from MSP to Boston, flight time has been preponed and as a result, the transit time at Boston has increased from *h**m to ** hours. I am a ** year old man. The waiting * transit time of ** hours is too long for me to withstand when I have to subsequently travel to Dubai and then to Delhi. This change in flight has been done without my approval. I request you to kindly revert to my original itinerary. eDreams booking reference No is ********** and that of the airline, which is Emirates is VUYU*O.*Gurnam Singh

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Kayak

Customer service issue
Reported by GetHuman2974164
May 24th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1117 others
0 customers following this

Timeline

GetHuman2974164 started working on this issue
May 24th, 2019 5:48am
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 12:33am
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 6:28pm
GetHuman2974164 indicated the issue is not fixed yet.
May 30th, 2019 6:41pm

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