Hello my name is bar gerby.**My passport number is ***********At the date of **.*.** i...

GetHuman2536165's customer service issue with Kayak from March 2019

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The issue in GetHuman2536165's own words
Hello my name is bar gerby.**My passport number is ***********At the date of **.*.** i tried to book a flight for me and my * freinds from lima to cusco at the date of **.*.** at **:** pm. When i finished to enter all the details and i waited to the app to approval my reservation, and it didnt arrive so i tried to book it again, this time to the flight of **:** pm and i didnt success. Than i tried again and i didnt suceess so i let it go. The following day i tried to book it again, this time * persons eac time and i success and got the approval from the app that every thing is ok. Today i woke and i got a notification from the app that both of my flights is going on time today- * at **:** pm and * at **:** pm. I saw it and i checked with my credit card company and i realized that i was charged * times!***I really like your app but this time it made a mistake, there is no reson that i book * flights from the same places to the same place in very close hours with out any chance to go to them both. I want to get a refund about the flight from lima to cusco that leaves at **:** pm.*****The number flight that leaves at **:** pm is avianca *******The other is avianca ***

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Customer service issue
Reported by GetHuman2536165
Mar 17th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 926 others
0 customers following this


GetHuman2536165 started working on this issue
Mar 17th, 2019 10:30pm