You have had my ring for ** days. You will not contact me. Service * ********. Consulta...

GetHuman-debifus's Track order issue with Kay Jewelers from May 2020

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The issue in GetHuman-debifus's own words
You have had my ring for ** days. You will not contact me. Service * ********. Consultation call ****** that you did not call. I want my wedding rings. It was bought and taken to the Zanesville Oh store. Now that the store is open Barry at the store will only tell me there are **,*** items in for repairs and it will be a while. The repair should have been done. The promise date to get it back was ***** just a couple days after you closed. The store will not even track it to see what the status is. I have been trying for weeks to get some answers. I am feeling very frustrated**
Find my ring and get it back to me
I have called your *** number so many times and not one time have I got to talk to someone. I scheduled a consultation call ****** and no one called me. I have talked to Barry at the store twice now that you are open and still no answers.
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Kay Jewelers

Track order issue
Reported by GetHuman-debifus
May 26th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 264 others
0 customers following this

Timeline

GetHuman-debifus started working on this issue
May 26th, 2020 3:55pm
GetHuman-debifus indicated the issue is not fixed yet.
May 26th, 2020 8:22pm
GetHuman-debifus indicated the issue is not fixed yet.
May 26th, 2020 10:33pm
GetHuman-debifus indicated the issue is not fixed yet.
May 26th, 2020 10:33pm
GetHuman-debifus indicated the issue is not fixed yet.
May 26th, 2020 10:34pm
GetHuman-debifus indicated the issue is not fixed yet.
May 27th, 2020 12:32am
GetHuman-debifus indicated the issue is not fixed yet.
May 29th, 2020 11:56pm
GetHuman-debifus indicated the issue is not fixed yet.
Jun 6th, 2020 12:35pm
GetHuman-debifus indicated the issue is not fixed yet.
Jun 7th, 2020 11:51am

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