Kansas City Power & Light Co Customer FAQ

Top Answers & How-to Guides

What is Kansas City Power & Light Co's Phone Number?

The question we are asked most often is about how to talk to Kansas City Power & Light Co customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the billing cycle dates for Kansas City Power & Light Co?

The billing cycle dates for Kansas City Power & Light Co vary depending on your location and type of service. Generally, residential...
Ask any question you have about Kansas City Power & Light Co customer service, get an answer now.

Billing and Payments

How can I pay my bill?

There are several convenient ways to pay your KCP&L bill. You can pay online through the company's website using a credit or debit...

How can I sign up for automatic bill payment?

You can sign up for automatic bill payment with Kansas City Power & Light Co by logging into your online account and selecting the...

What are the different payment options available?

Kansas City Power & Light Co offers a range of convenient payment options to suit customer preferences. Firstly, customers can opt...

What are the billing cycle dates for Kansas City Power & Light Co?

The billing cycle dates for Kansas City Power & Light Co vary depending on your location and type of service. Generally, residential...

Outages

How do I report a power outage?

To report a power outage, you can contact our customer service team through the designated channels. We recommend reaching out to us...

What is the average response time for power restoration during an outage?

The average response time for power restoration during an outage varies depending on the specific circumstances. At Kansas City Power...

Company Information

What is Kansas City Power & Light Co?

Kansas City Power & Light Co (KCP&L) is a utility company serving Kansas City and surrounding areas. As a leading electricity provider,...

Where is the headquarters of Kansas City Power & Light Co located?

The headquarters of Kansas City Power & Light Co is located in downtown Kansas City, Missouri. The exact address is 1200 Main Street,...

What services does Kansas City Power & Light Co offer?

Kansas City Power & Light Co offers a range of services to meet the diverse needs of its customers. We provide reliable and affordable...

Does Kansas City Power & Light Co offer energy efficiency programs?

Yes, Kansas City Power & Light Co offers a variety of energy efficiency programs for its customers. These programs are designed to...

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