I'm out of the US & received an email from K-P saying my credit card would or has expi...

GetHuman-charmaz's customer service issue with Kaiser Permanente - California from July 2018

13 views | 40 similar | 0 following
Help me with my issue
First: share to improve GetHuman-charmaz's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-charmaz to get a Kaiser Permanente - California rep on the line!
Always use the GetHuman Phone to call Kaiser Permanente - California. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-charmaz may need:
Account name, Member number, Account email address, Account address, and Social Security Number
The issue in GetHuman-charmaz's own words
I'm out of the US & received an email from K-P saying my credit card would or has expired. BUT I had already given my new credit card to the Mail Order Pharmacy clerk and she said that was fine. I don't have an online account and don't have the information here to set it up and may need help with it. I tried to call but my cellphone is not working here. I won't return until *-**-**. I am a K-P member (no: ********) through CALPers retirement system. I want to get this problem fixed but don't know how I can do it before returning. I never had trouble before when I updated or changed a credit card no. Please allow me time to return to the US and call. Also where is a billing office in Santa Rosa that I could visit if I can't get through by phone on my return? Thank you.

GetHuman-charmaz did not yet indicate what Kaiser Permanente - California should do to make this right.

How GetHuman-charmaz fixed the problem

We are waiting for GetHuman-charmaz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kaiser Permanente - California's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-charmaz fixes it.
This email address isn't valid

Kaiser Permanente - California

Customer service issue
Reported by GetHuman-charmaz
Jul 3rd, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 40 others
0 customers following this


GetHuman-charmaz started working on this issue
Jul 3rd, 2018 2:11am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies