Purchased the Juul Starter Pack a few days ago. I had the * flavors you’re supposed to...

GetHuman1158539's customer service issue with Juul from September 2018

3 views | 976 similar | 0 following
Help with my Juul issue
First: share to improve GetHuman1158539's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1158539's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman1158539 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1158539 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1158539's own words
Purchased the Juul Starter Pack a few days ago. I had the * flavors you’re supposed to get in your starter pack but the the Creme Brul* was spitting liquids in my mouth which was disgusting and just a bad start, I did like the flavor of it when I tried it first before it started spitting up on the second puff. I threw it away then I went and bought the mint flavor * box of the pods and another is spitting I know here and there you can get one that is defective but now it’s two. In the span of * days. I’m super disappointed. Love the Juul. But paying $** for a package of * to have one that is defective is disappointing. I am wondering if I can have them replace. I will send the mint flavored in to be looked at. I threw away the creams Brul* because I thought it was going to just happen once. If you can email me back and solve my problem I’d highly appreciate it. **Email: J*****@***.com*Phone: **********

GetHuman1158539 did not yet indicate what Juul should do to make this right.

How GetHuman1158539 fixed the problem

We are waiting for GetHuman1158539 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1158539 fixes it.
This email address isn't valid

Juul

Customer service issue
Reported by GetHuman1158539
Sep 18th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 976 others
0 customers following this

Timeline

GetHuman1158539 started working on this issue
Sep 18th, 2018 1:31am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies