When I bought my JUUL it had a voucher in it that said join JUUL Talk and receive a...

GetHuman1043733's customer service issue with Juul from August 2018

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The issue in GetHuman1043733's own words
I was trying to register my JUUL and claim my $** Gift Card ... When I bought my JUUL it had a voucher in it that said join JUUL Talk and receive a $** gift card so I signed up for it and answered all the questions and at the end of the survey it said I did not qualify for the gift card?? Didn’t say anything about having to (Qualify). This is not right and I want my gift card. I have bought * starter packs since and there was not a voucher, so apparently the surveys are random.
I just want my $** rebate card like the piece of paper said I would get.
I like my JUUL but not sure if I would give them another dollar due to customer support and $** rebate will not work because I’m not ( Qualified ) to receive this according to JUUL??
Tried to contact the number given and it’s just a “Repeat automated voice over and over!! They neen better customer support if they plan to sell a lot more of them!!
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Juul

JUUL STARTER KIT
Customer service issue
Reported by GetHuman1043733
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 745 others
0 customers following this
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Timeline

GetHuman1043733 started working on this issue
Aug 27th, 2018 9:07pm
GetHuman1043733 indicated the issue is not fixed yet.
Aug 28th, 2018 7:52pm
GetHuman1043733 indicated the issue is not fixed yet.
Aug 28th, 2018 8:02pm
GetHuman1043733 indicated the issue is not fixed yet.
Aug 29th, 2018 3:20pm