Hello,**I have purchased a pack of your Juul pods and the * packs have completely leake...

GetHuman835570's customer service issue with Juul from June 2018

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The issue in GetHuman835570's own words
Hello,**I have purchased a pack of your Juul pods and the * packs have completely leaked out of the pods. I don’t know what the issue is but I’m concerned at this time because I’ve actually taken a preference to the mechanism over that of smoking. I’ve contacted the retailer that sold me the product and they referred me to your customer service information. I need some resolution for this issue and I’m absolutely certain it’s the pods and not the actual Juul mechanism which I have now purchased * of. I want to just say that your product has assisted in my ability to gaily smoking cigarettes, which I have appreciated and advertised to all whom I know but this faulty issue is a serious matter. Please contact when available so I can either try a different location to purchase my pods or a different mechanism al together. Upon purchasing the (*) pack pods * days ago, I noticed the first pod to have multiple bubbles and leaking. Hoping that it was just one fault pod. I placed the others on the table and all * were leaking immensely. After a ** hour passing, when I returned to the cartridges they were completely empty. Not a drop was spared. Please advise as I did think highly of your product and am now confused. Thank you
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Juul

Customer service issue
Reported by GetHuman835570
Jun 30th, 2018 - a yr ago
I have an issue with Juul too
Not resolved
Seen by 7 customers so far
Similar issue to 256 others
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Timeline
GetHuman835570 started working on this issue
Jun 30th, 2018 1:34am