Hello,**I have purchased a pack of your Juul pods and the * packs have completely leake...

GetHuman835570's customer service issue with Juul from June 2018

23 views | 256 similar | 0 following
Help with my Juul issue
First: share to improve GetHuman835570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman835570's next move: talk to Juul when they open.
Juul's call center is closed now. We will send GetHuman835570 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman835570 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman835570's own words
Hello,**I have purchased a pack of your Juul pods and the * packs have completely leaked out of the pods. I don’t know what the issue is but I’m concerned at this time because I’ve actually taken a preference to the mechanism over that of smoking. I’ve contacted the retailer that sold me the product and they referred me to your customer service information. I need some resolution for this issue and I’m absolutely certain it’s the pods and not the actual Juul mechanism which I have now purchased * of. I want to just say that your product has assisted in my ability to gaily smoking cigarettes, which I have appreciated and advertised to all whom I know but this faulty issue is a serious matter. Please contact when available so I can either try a different location to purchase my pods or a different mechanism al together. Upon purchasing the (*) pack pods * days ago, I noticed the first pod to have multiple bubbles and leaking. Hoping that it was just one fault pod. I placed the others on the table and all * were leaking immensely. After a ** hour passing, when I returned to the cartridges they were completely empty. Not a drop was spared. Please advise as I did think highly of your product and am now confused. Thank you

GetHuman835570 did not yet indicate what Juul should do to make this right.

How GetHuman835570 fixed the problem

We are waiting for GetHuman835570 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Juul customer problems.
How Do I Recover My Account Access with Juul?What do I do if I'm having problems with defective JUUL pods?Can you return a broken JUUL?
Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
Having Juul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman835570 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman835570
Jun 30th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 256 others
0 customers following this


GetHuman835570 started working on this issue
Jun 30th, 2018 1:34am