i enjoy justfab, i bought a shoe, after justfab got ** pounds in my account i diceded t...

GetHuman-steffama's customer service issue with Justfab.com from October 2018

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The issue in GetHuman-steffama's own words
i enjoy justfab, i bought a shoe, after justfab got ** pounds in my account i diceded to cancel it. before cancelling it i used my credite a bought a sneaker. i receive it!! the size its so big. i called justfab twice ... the first person said i would receive an email with instructions how to send it back with the labels. I would receive in ** minutes. After hours i called again.. the person said the sistem wasnt working and she would help me to go step by step. i said no!!!!! many times to her!! she insisted! i said i want my email. today checked my emails .. they didnt send it!! MY ORDER* ********* please send me the labels so i can print and send this sneakers to change the size!! thank you!!!

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Customer service issue
Reported by GetHuman-steffama
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 626 others
0 customers following this


GetHuman-steffama started working on this issue
Oct 14th, 2018 8:42am
GetHuman-steffama shared this issue with friends on Facebook
Oct 14th, 2018 8:44am

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