I plaved an order yesterday but I chose the wrong shoes so i called to cancel my order...

GetHuman-jeidytap's customer service issue with Justfab.com from June 2018

Help with my Justfab.com issue
Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman-jeidytap's own words
I plaved an order yesterday but I chose the wrong shoes so i called to cancel my order & it got cancelled but I still got charged.
GetHuman-jeidytap did not yet indicate what Justfab.com should do to make this right.
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Justfab.com

Customer service issue
Reported by GetHuman-jeidytap
Jun 1st, 2018 - 6 mons ago
I have an issue with Justfab.com too
Fixed
Seen by 4 customers so far
Similar issue to 38 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home and Billing Address
Timeline
GetHuman-jeidytap started working on this issue
Jun 1st 12:59pm
GetHuman-jeidytap indicated the issue is not fixed yet.
Jun 1st 4:08pm