I booked * flights to Amsterdam in March not knowing that the pandemic would last this...

GetHuman-ricksil's customer service issue with JustFly from October 2020

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The issue in GetHuman-ricksil's own words
Rebook on an airline flight the I can travel too ... I booked * flights to Amsterdam in March not knowing that the pandemic would last this long. This trip was for December ****. United is allowing us to change our flights. I went onto Justfly to request a travel voucher. I received it and was charged $*** for the * tickets. When I went to rebook, all of the flights dates return "no results found". when I go on the United website, I can easily book a new flight immediately. Why is Justfly not letting me rebook the flight with the credits?
I have talked to a customer service person at JustFly , with poor English. She said that she wasn't able to rebook either. She had no explanation why I couldn't rebook.
Let me rebook the flights on United with the $**** credit.
* years, I have booked before on JustFly
I called them to no avail
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JustFly

JustFly travel credit
Customer service issue
Reported by GetHuman-ricksil
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1167 others
0 customers following this
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Timeline

GetHuman-ricksil started working on this issue
Oct 1st, 2020 2:21pm
GetHuman-ricksil shared this issue with friends on Facebook
Oct 1st, 2020 2:21pm
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:50am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:51am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:51am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:51am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:51am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:52am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:52am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:52am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:52am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am
GetHuman-ricksil indicated the issue is not fixed yet.
Oct 16th, 2020 12:58am

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