I purchased a flight from LAX to London QLQ*YS on April *, ****.**When I went to check...

GetHuman-aikinmar's Find My Reservation issue with JustFly from September 2020

Help with my JustFly issue
First: share to improve GetHuman-aikinmar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aikinmar may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-aikinmar's own words
I purchased a flight from LAX to London QLQ*YS on April *, ****.**When I went to check the status of the flight I could not find my booking at all. It stated it does not exist. I only see a booking from last year. **I went into the Norwegian website ant that booking has been canceled but I was never advised or received a refund. I've called customer service and am unable to speak with anyone at Justfly or Norwegian. I would like a refund or a credit to use for another trip. I've attached the initial confirmation from justfly confirming my purchase. I can be reached at ***-***-****.**Thank you*Maria Aikin***From: Justfly.com ******@***.com**To: Maria ******@***.com**Sent: Monday, April *, ****, **:**:** PM PDT*Subject: Maria Aikin shared their travel itinerary with you!**You’re all set! Pack your bags and we’ll take care of the rest. To view or print your boarding pass, go to your airline’s website and enter your confirmation number.*justfly Logo*Maria Aikin shared their travel itinerary with you!*You will find everything you need to know about the trip below.** * *ITINERARY* * *Departure**Los Angeles, CA, (LAX) to London, United Kingdom, (LGW)*Nonstop**Norwegian Air UK*Flight ***** **:**pm*Wed. Oct ***Los Angeles, CA (LAX)**:**am*Thu. Oct ***London (LGW)* *Total Trip Time: **h **m*Baggage Information* * *TRAVELERS* * *Name*E-ticket*Maria Aikin*Norwegian Air : QLQ*YS*About Us * Privacy Policy * Terms & Conditions

GetHuman-aikinmar did not yet indicate what JustFly should do to make this right.

How GetHuman-aikinmar fixed the problem

We are waiting for GetHuman-aikinmar to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.
How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
Do you have a customer issue as well?
We can help you get JustFly's attention and get better help faster. Tap below to get started.
Having JustFly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Find My Reservation issue
Reported by GetHuman-aikinmar
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1147 others
0 customers following this


GetHuman-aikinmar started working on this issue
Sep 29th, 2020 1:06am