Sent from Mail for Windows ****From: dawg*Sent: Wednesday, September **, **** *:** PM*T...

GetHuman5221795's Refund a Charge issue with JustFly from September 2020

8 views | 1167 similar | 0 following
Help with my JustFly issue
First: share to improve GetHuman5221795's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get JustFly help.
Before contacting them, items GetHuman5221795 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman5221795's own words
Sent from Mail for Windows ****From: dawg*Sent: Wednesday, September **, **** *:** PM*To: * Customer Care **Subject: FW: Flight **** Cancellation**Hello, **I am forwarding the covid related flight cancellation by Cayman Airways. We would like our refund on these tickets.**Also, it appears that Just Fly charged us on our previously cancelled tickets booking * ***-***-*** Airline Conf. number MLMBVW*And we are requesting a return of that charge. This was not our choice to cancel. **Thank you in advance for your assistance.**Best Regards,**Diane Lee Tiech*Terry Joseph Tiech*. ***Sent from Mail for Windows ****From: Cayman Airways *Sent: Friday, September **, **** *:** PM*To: DAWGPOUND**@ATT.NET*Subject: Flight **** Cancellation**Hello TERRY JOSEPH TIECH, DIANE LEE TIECH,*Please be advised that Cayman Airways Flight number **** scheduled to depart from GRAND CAYMAN, CAYMAN ISLANDS to NEW YORK JFK, NY on ** Oct **** has been cancelled. **We apologize for any inconvenience this cancellation may cause. Cayman Airways appreciates your patronage and we will endeavor to reprotect you on another flight in order to get you to your final destination. One of our reservations agents will be contacting you to provide the available options and discuss any questions or concerns you may have.**If this is a multi-segment flight then other segments may still be operating.*Should you wish to speak with an agent sooner, You may call us on *-***-***-**** within the United States and Canada, ***-****-**** from Honduras or *-***-***-********-***-**** from Jamaica or ***-***-**** from within the Cayman Islands and other countries. *Our reservations department is open *am – *pm daily Eastern Standard Time.* *Confirmation Code: *UPXVZJ *** I have tried to email to the address given and it does not work, another address is given and it too, does not work. Thank you for your assistance

GetHuman5221795 did not yet indicate what JustFly should do to make this right.

How GetHuman5221795 fixed the problem

We are waiting for GetHuman5221795 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.
How Do I Get a Refund from Justfly?How Do I Get a Refund from Justfly?
Do you have a customer issue as well?
We can help you get JustFly's attention and get better help faster. Tap below to get started.
Having JustFly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5221795 fixes it.
This email address isn't valid

JustFly

Refund a Charge issue
Reported by GetHuman5221795
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1167 others
0 customers following this

Timeline

GetHuman5221795 started working on this issue
Sep 30th, 2020 6:55pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians