I purchased tickets October **** with JustFly for travel * March ****. As the Corono Vi...
GetHuman4725859's customer service issue with JustFly from April 2020
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I purchased tickets October **** with JustFly for travel * March ****. As the Corono Virus broke out, and the US travel warnings, and my destination (Philippines) lock down, made it impossible to continue with my travel plans. In addition to receiving Jury Duty Notice from the City of Las Vegas NV for ** April **, also made it impossible to continue with my travel plans. Approximately March *, **** I requested a cancellation and refund and filled out their Refund Application. About ** March ****, I received an email stating my refund quote was ready for review in the amount of $*,***.**. I accepted to quote, about week later I called back for a follow up, and was told my request had been forwarded to their fulfillment department and just keep an eye on my email for an update. Today ** April **** still no update and the only phone number ***-***-**** I can not get a live person, and all the prompts does not address my situation. To my knowledge the above phone is the only one they have listed, and lastly my booking number is ***-***-***.
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