GetHuman-pornsrik's Cancelled Flight issue with JustFly from March 2020
Help with my JustFly issue
First: share to improve GetHuman-pornsrik's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pornsrik may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
The issue in GetHuman-pornsrik's own words
JustFly Booking Number: ***-***-*** * All Nippon Airways Confirmation Number: MSX**F * United Confirmation Number: JJJRZN **I wonder what is your process and conditions about getting back the ticket costs due to Pandemic of Corona Virus. It is likely that at the end of the day ANA might not be able to operate the route: Bangkok - Tokyo - NYC at all. If that happens, what shall I do next?**Please find a email received from ANA below - changing aircraft to a smaller one. **From ANA* Seating (change of the aircraft or the operating airline)*Inbox*x**ANA ******@***.com***:** AM (* hours ago)*to PORNSRIK**Thank you so much for flying with ANA.**The aircraft or the operating airline for your reserved flight has been changed.**We sincerely apologize for any inconvenience this may cause.**- Passenger Name* KIATTANANANT PORNSRI* KIATANANUN CHULAPA**- Flight changed****FRI., APR. *, NH**** Tokyo(Narita) - New York(JFK)***For customers who have already reserved a seat**Your seat number and the applicable conditions may have changed. Please confirm your seat number (position) on the reservation details screen.*Please note that this email is also sent if your seat has not been changed.**Reservation Confirmation (Seats can be changed up to ** hours prior to the departure time)*https:**aswbe-i.ana.co.jp*international*asw*pages*servicing*reservation*confirm*login*search.xhtml?CONNECTION*KIND*JPN&LANG*en&REC*LOC*MSX**F**Online Check-in (Seats can be changed from ** hours prior to the departure time)*https:**aswbe-i.ana.co.jp*international*asw*pages*webcheckin*checkin*search*input.xhtml?CONNECTION*KIND*JPN&LANG*en&REC*LOC*MSX**F**Please note that you may not be able to make a seat reservation on the ANA website depending on your reservation status.*Furthermore, the baggage rules and services for the purchased class and fare will apply.***For customers who have already reserved a seat with a reservation fee** If your seat has been changed from a seat with a reservation fee to one without a reservation fee, the travel agency will refund you the EMD for the seat purchased before the change was made.* If you would like to change to another seat with a reservation fee, please contact the travel agency through which you made your reservation.***---------------------------------------**Please do not reply to this email address, as it was sent from a dedicated sender account.**If you have received this email by mistake and would like to prevent this from happening again, click here.*https:**www.ana.co.jp*other*int*meta*****.html?CONNECTION*KIND*jp&LANG*e**** ANA's Privacy Policy*https:**www.ana.co.jp*other*int*meta*be****.html?CONNECTION*KIND*jp&LANG*e**---------------------------------------***ANA*ALL NIPPON AIRWAYS CO., LTD
GetHuman-pornsrik did not yet indicate what JustFly should do to make this right.
I have an issue with JustFly too
How GetHuman-pornsrik fixed the problem
We are waiting for GetHuman-pornsrik to fix the problem and share the solution with the rest of us customers.
Please help with my JustFly issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common JustFly customer problems.