I realized that I had booked the wrong dates, so I called and cancelled my booking numb...

GetHuman2978849's Cancelled Flight issue with JustFly from October 2019

Help with my JustFly issue
The issue in GetHuman2978849's own words
I realized that I had booked the wrong dates, so I called and cancelled my booking number*******-***. I was told twice that it had been cancelled, but was not given a cancellation number. I made a new reservation, number ***-***-***, and was trying to pick my seat, but did not want to pay extra for the seat, so as I was trying to find out if they would just assign me a seat, I saw the term "cancellation number" and wondered if I should have received a number. My email is SharonMcG*****@***.com. Please email me my cancellation number for my original booking, which I cancelled.

GetHuman2978849 did not yet indicate what JustFly should do to make this right.

How GetHuman2978849 fixed the problem
I got my original flights cancelled and I booked new flights on the right date, but I am not sure that I successfully chose my seats. Can the airline just assign me a seat not too far in the back? I selected **A on all flights, but then the computer said that it was near the door, and in the event of an emergency, I would be expected to help others. I hope there won't be a problem, of course, but I don't really want that responsibility, so I asked if the airline would just assign me a seat somewhere near the middle of the plane
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JustFly

Cancelled Flight issue
Reported by GetHuman2978849
Oct 30th, 2019 - 2 years ago
Fixed
GetHuman2978849 shared how to fix
Seen by 6 customers so far
Similar issue to 1456 others
0 customers following this
Items needed
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Email address on the account
Name on the account
Phone number on the account
Address on the account

Timeline

GetHuman2978849 started working on this issue
Oct 30th, 2019 5:36am
GetHuman2978849 indicated the issue is not fixed yet.
Nov 2nd, 2019 6:01am
GetHuman2978849 indicated the issue is not fixed yet.
Nov 2nd, 2019 6:01am
GetHuman2978849 confirmed the issue is fixed. Hooray!
Nov 2nd, 2019 6:02am

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