Karol Andrzej Krygowski*T: ***-*** *****Just Fly Booking * **********Air Canada Reserva...

GetHuman-andyakp's customer service issue with JustFly from October 2019

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The issue in GetHuman-andyakp's own words
Karol Andrzej Krygowski*T: ***-*** *****Just Fly Booking * **********Air Canada Reservation * AIA NGE**Second part of flight's Chicago to Vancouver Itinerary was changed by Air Canada. The change does not work with the rest of my journey's connections on Dec ** ****'. *I need to cancel out my whole entire reservation with you and ask for full refund since I am not the one who causes the change.**I have spent * hours of my time trying to get the trip cancelled talking to a guy after dialed prompt number for Flight Cancellation who after ** min long conversation had told me to call Air Canada myself....and then with: Barbara, Sally who hang up on me after telling me that I had been transferred to - Schedule Change Dept. So had to call again and go over the set of security questions with Joel and Mara at the end. Unbelievable.**I have never experienced so much ignorance and unprofessional response from any Customer Service like I am getting from Just Fly.....**Cancel my Flight and just refund the money. Thank you.

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Customer service issue
Reported by GetHuman-andyakp
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1455 others
0 customers following this

Timeline

GetHuman-andyakp started working on this issue
Oct 29th, 2019 11:09pm