Where is the justice?

GetHuman-lynnesut's customer service issue with JustFly from October 2018

6 views
 | 
367 similar
 | 
0 following
Help with my JustFly issue
First: share to improve GetHuman-lynnesut's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lynnesut's next move: call JustFly.
The best way to get your problem resolved is to tap the button below to start calling JustFly. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-lynnesut's own words
E-ticket United: ***-********** Confirmation **BM*Z*I booked my flight with JustFly and on ** Aug **** I travelled on Flight UA*** from Washington-Dulles to Paris-De Gaulle in Isle Seat **H.**I became friends with the lady seated next to me in **I and intended to keep in touch. She lives in France and I in Australia.**Unfortunately I lost her contact details (name and email address) and requested those from United. I recalled that she had given United staff on the plane confirmation in my presence on two occasions that we were friends, she was a good customer and a note of this was to be kept in case I needed to contact her.**Although I confirmed this with United the Customer Care Manager Kathy Cooper has raised a Case Number and has refused to supply me with a name or email address for the other passenger. **Since I booked and selected my seat with you I would be very grateful if you could help me with this issue. Although I have requested access to this file I can get no response and I am told be Ms Cooper that my request to United via the online feedback form was given to stakeholders for their review. Apparently the matter is closed as far as United Airlines is concerned.
Honour the mutual agreement
I have an issue with JustFly too
How GetHuman-lynnesut fixed the problem
We are waiting for GetHuman-lynnesut to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get JustFly's attention and get better help faster. Tap below to get started.
Having JustFly issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would JustFly email you?
This email address isn't valid
Follow this issue
See how GetHuman-lynnesut fixes it.
This email address isn't valid

JustFly

Customer service issue
Reported by GetHuman-lynnesut
Oct 11th, 2018 - a mon ago
I have an issue with JustFly too
Not resolved
Seen by 6 customers so far
Similar issue to 367 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-lynnesut started working on this issue
Oct 11th 10:09pm