How do I recharge my Jio WiFi on line . MyJio site not helpful. Want to talk to a human

GetHuman5136249's Payment Arrangement issue with Jio from August 2020

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The issue in GetHuman5136249's own words
As detailed above ... I want to recharge on line my Jio WiFi only. I don’t have a Jio phone but only the WiFi device . Today is the last date for recharge. I would like to recharge for ** days *.* or * GB . I am not having jio fibre but only a Jio WiFi device which has a sim number ********** on which I normally get recharged from a shop in bazaar which is closed now due to ‘ Rona virus.*I request your help in how to doit. I tried through my jio application . But there you have options for recharging Jio fiber or Jio telephone not simple Jio WiFi .help if u can .
As detailed above
You can call me and talk to me . My Airtel Mobile number is **** *** *** or, BSNL number **** *** ***
I have been using it for the past three years till today. Today is the last date of recharge.
Tried my jio appli a few times since yesterday . But no luck . They always ask for Jio SIM card number . When I enter SIM card number of my Jio WiFi device , they say “ this is not a jionumber “ . I couldn’t get through that site.
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Jio

Jio WiFi
Payment Arrangement issue
Reported by GetHuman5136249
Aug 6th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7401 others
0 customers following this

Timeline

GetHuman5136249 started working on this issue
Aug 6th, 2020 4:31am

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