How do I recharge my Jio WiFi on line . MyJio site not helpful. Want to talk to a human

GetHuman5136249's Payment Arrangement issue with Jio from August 2020

10 views | 7401 similar | 0 following
Help with my Jio issue
First: share to improve GetHuman5136249's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5136249's next move: call Jio.
The best way to get your problem resolved is to tap the button below to start calling Jio. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman5136249 may need:
Name on the account, Address on the account, Phone number on the account, and Email address on the account
Top Tip from another customer
If you are unable to make a payment or need a refund for a payment you will need to contact Ocwen immediately.
The issue in GetHuman5136249's own words
As detailed above ... I want to recharge on line my Jio WiFi only. I don’t have a Jio phone but only the WiFi device . Today is the last date for recharge. I would like to recharge for ** days *.* or * GB . I am not having jio fibre but only a Jio WiFi device which has a sim number ********** on which I normally get recharged from a shop in bazaar which is closed now due to ‘ Rona virus.*I request your help in how to doit. I tried through my jio application . But there you have options for recharging Jio fiber or Jio telephone not simple Jio WiFi .help if u can .
As detailed above
You can call me and talk to me . My Airtel Mobile number is **** *** *** or, BSNL number **** *** ***
I have been using it for the past three years till today. Today is the last date of recharge.
Tried my jio appli a few times since yesterday . But no luck . They always ask for Jio SIM card number . When I enter SIM card number of my Jio WiFi device , they say “ this is not a jionumber “ . I couldn’t get through that site.
How GetHuman5136249 fixed the problem

We are waiting for GetHuman5136249 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Jio's attention and get better help faster. Tap below to get started.
Having Jio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5136249 fixes it.
This email address isn't valid


Jio WiFi
Payment Arrangement issue
Reported by GetHuman5136249
Aug 6th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 7401 others
0 customers following this


GetHuman5136249 started working on this issue
Aug 6th, 2020 4:31am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians