Jetstar Customer Service

Contact Jetstar & solve common issues

Use Jetstar's Phone Number

Jetstar's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Jetstar. Below you will also find the phone and non-phone-based contact information we've gathered.

Jetstar: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Jetstar.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Jetstar customer support problems.

Contacting Jetstar customer support

Below you can compare and contrast the 2 ways to contact Jetstar by looking at which ones are the fastest and which ones other customers recommend the most for solving Jetstar customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Jetstar across the following channels: Phone.

Phone number / contactWaitVotes
+61-800-6161-977
Customer Service
4 mins4
+61-866 397 8170
Customer Service
2 mins74

Recent reasons customers contacted Jetstar:

Booked a flight o *th March with the return free ...my tickets were approx $** and...
Good afternoon,**I am scheduled to travel to New Zealand from June ** to ** from Austra...
Good afternoon,**I bought a flight through Edreams from Bali to Cairns for ********** w...
I'm folowing up on a live chat I had with Jetstar regarding a refund:Hello Irene,**Than...
I need a manager to talked about my flights HJF**J and UN**KD.
Can I please speak to someone at jet star not a machine
She cannot make her flight today dec ** from manila to narita because she has no boost...
Hi, we are at the bkk airport now. They don't allow early check in, please assist as it...
club membership purchased early this month. I would like to make a new booking now but...
We have * dates on our return flights
On Friday **th November I contacted Jetstar to arrange a holiday to Bali for my wife an...
Our flight QT *** from Mel to Syd on ********** was cancelled at last minute with no ex...
My flight numberJQ*** Melbourne to Sydney was cancelled at last minute on *** ******* w...
Arrived into KLIA* airport in Kuala Lumpur Malaysia today on *k*** etd *am from Singapo...

Help me with my issue

Does GetHuman work with Jetstar?

GetHuman does not work with Jetstar's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Jetstar at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Jetstar's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Jetstar at a Glance

Jetstar has no chat option
Jetstar has no customer email
Jetstar has no help forum
Jetstar has no twitter handle
Jetstar has no facebook page
Contact information overview

Answered on this page:

What are the accepted payment methods for booking flights?
Solutions to common issues

Contacting Other Companies

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