Before contacting them, items GetHuman-khowgate may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-khowgate's own words
I am repeatedly receiving a booking confirmation via email for a booking I did not make.*Upon phone Call asking why I was told by Jetstar that a travel agency booked the flight and that it is now cancelled and refund has been given.*I believe the personal details on this booking have been fraudently picked up through a previous enquiry by my travel agent Flight Centre last year as a spelling error she made on our booking back then matched the detail on this false booking.*Please contact me ASAP to discuss.*I want it in writing that I do not have a flight booked with you so I do not find a surprise when the date comes.*Thankyou*Kim Howgate***********
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