To cut a long story short.. My friend booked a holiday for us on jet * and it took out...
GetHuman4856575's Overcharge/Strange charge issue with Jet2.com from May 2020
Help with my Jet2.com issue
First: share to improve GetHuman4856575's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4856575 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4856575's own words
To cut a long story short.. My friend booked a holiday for us on jet * and it took out * payments with another * pending... On a mastercard visa.. We started to book separately but then she had no email so we did it as * adults.. The first seats we chose were taken so we went for ones behind.. Everytime we came to pay it said there was a mistake so we paid securely * times before giving up.. No confirmation had come through.. My friend contacted the bank and they said **** was pending... I received an email confirming our first booking on row * later that day... No other confirmation emails have arrived.. My friends bank says a second charge has come out with * pending... We cannot get through to jet *..surely they can't generate another booking reference because we are already booked and are sat in row *..pretty impossible to sit on row * and *...my friends having a nervous breakdown.. This all happened Wednesday between *.** and *.** **th
GetHuman4856575 did not yet indicate what Jet2.com should do to make this right.
I have an issue with Jet2.com too
How GetHuman4856575 fixed the problem
We are waiting for GetHuman4856575 to fix the problem and share the solution with the rest of us customers.
Please help with my Jet2.com issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Jet2.com customer problems.