To cut a long story short.. My friend booked a holiday for us on jet * and it took out...

GetHuman4856575's Overcharge/Strange charge issue with Jet2.com from May 2020

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4856575's own words
To cut a long story short.. My friend booked a holiday for us on jet * and it took out * payments with another * pending... On a mastercard visa.. We started to book separately but then she had no email so we did it as * adults.. The first seats we chose were taken so we went for ones behind.. Everytime we came to pay it said there was a mistake so we paid securely * times before giving up.. No confirmation had come through.. My friend contacted the bank and they said **** was pending... I received an email confirming our first booking on row * later that day... No other confirmation emails have arrived.. My friends bank says a second charge has come out with * pending... We cannot get through to jet *..surely they can't generate another booking reference because we are already booked and are sat in row *..pretty impossible to sit on row * and *...my friends having a nervous breakdown.. This all happened Wednesday between *.** and *.** **th

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Jet2.com

Overcharge/Strange charge issue
Reported by GetHuman4856575
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 3964 others
0 customers following this

Timeline

GetHuman4856575 started working on this issue
May 22nd, 2020 11:49am
GetHuman4856575 indicated the issue is not fixed yet.
May 24th, 2020 4:16pm